Important Notes
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Common Do's and Don'ts of SkillsConnect Applications and Claims
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Training Organisations are required to submit assessment records for non-WSQ certifiable skills training courses to SSG.
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From 1 May 2014, the default setting in SkillsConnect for companies which have not updated your business information by the required timeline will be set as non-SME with the corresponding non-SME funding rates applicable.
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For SSG’s SkillsConnect Estimated Processing Time
What you can expect from us
We strive to meet the following Service Standards:
These service standards are representative of 90% of complete and accurate cases, and are intended to serve as a general guide. More processing time may be required for incomplete submissions or resubmissions.
