The system will not allow you to make payment if the required fields are not complete. You will see an error message prompting you to fill in the required fields before you proceed.
For a training organisation with branches, the branch may only edit courses submitted by itself.
For example, Branch A cannot edit a course submitted by Branch B. The Head Office will be able to edit all courses, including those submitted by its branches.
To edit and re-submit a returned WSQ course:
- Log in to SkillsConnect
- Select the WSQ approved training organisation profile
- Go to the inbox and select the Ref No with Returned status
- Edit to resubmit the course
One of the criteria for claim eligibility is that trainees must complete and pass the assessment.
Therefore, your claim for the training component can only be submitted after your trainees have completed the course and passed the assessment.
NON-WSQ COURSE APPROVAL
The following information is only valid for courses with a course run start date before 1 Nov 2020.
The course administrator is the person in-charge of the course. SSG will contact this person for information about the course.
A course administrator will receive email notifications if this was indicated in the course submission.
The course administrator will receive email notifications about:
- Nett fee or full fee* training grant applications
- Nett fee claims
- Nett fee payment
* Full Fee payment must be used for the following courses:
- Courses offered by SSG-approved CET Centres
- In-house Courses (for an organisation’s own employees)
- Courses by Institutes of Higher Learning (IHLs) using Absentee Payroll funding
For courses with a course run start date on or after 1 Nov 2020, please transact in TPGateway.
Refer to the Co-Existence FAQs for more information.
Please click here for the course evaluation guide for course application.
Before applying, please ensure that you have the following:
- Detailed course outline with breakdown of hours for each component, where applicable:
- Assessment
- Classroom training
- On-The-Job (OJT) training
- Practical/Practicum training
- Supervised Field Training (SFT)
For courses with an OJT component, please also provide the OJT training plan.
- Description of the course content, and mode of delivery - e.g. conducted in-house (by internal or external instructors) or publicly conducted;
- Proof of upcoming corporate signups such as company invoice from at least 3 different applicant companies
- Written declaration that learners are legitimate employees of applicant companies
- Write-up to demonstrate relevance of proposed training for employment, job development or job upgrading purposes
Note: Points (3) to (5) are only applicable for Non WSQ Broad based Courses (Non Certifiable Courses)
In addition, the following information (where applicable) must be provided in your application if you are applying for funding for Certifiable Skills Training courses:
- Documentation proof that the course leads to a qualification (below degree) awarded by a local Post Secondary Educational Institution (PSEI); or
- Evidence that your course is recognised under the regulatory or professional development framework endorsed by a Singapore Government agency for the sector.
This could be:
- A letter; or
- Reference to an Act, highlighting the relevant section (e.g. you can also provide a screenshot); or
- Evidence in the agency’s website
Documentation proof of endorsement should indicate the following where applicable:
- Name of training organisation
- Validity period of accreditation
- Course title
- Training duration
When uploading supporting documents in the application, please note that each file should not exceed 5MB and should be in PDF or Winzip format.
You may click here for a course evaluation guide.
In addition, the assessment duration for non-WSQ courses is not supportable.
To find out if a course is funded:
- Search for a course under Advanced Search on the SkillsConnect website here.
- Scroll down to find the latest course support period.
- Find funding rates under the Business Description
You can find a guide to searching for courses here
You will see these options on the Create Non-WSQ Course page, under the Course Type field.
- If the course has only one module, select Stand-Alone
- If a course has at least two modules, select Modular.
For courses with Core and Elective modules, select Modular.
To enter similar information for several courses:
- Log in to SkillsConnect
- Go to the Non-WSQ Course Menu.
- Select a non-WSQ training organisation profile
- Select Copy to Draft
There must be at least one approved course before you can use this function.
To edit non-WSQ course details:
- Log in to SkillsConnect
- Go to the Non-WSQ Course Menu.
- Select a non-WSQ training organisation profile
- Select Edit Course
- Submit a course edit for an approved course.
To edit a returned non-WSQ course:
- Log in to SkillsConnect
- Go to the Non-WSQ Course Menu.
- Select a non-WSQ training organisation profile
- Go to the inbox and select the course reference number with Returned status.
To edit and re-submit a returned non-WSQ course funding application:
- Log in to SkillsConnect
- Select the non-WSQ approved training organisation profile
- Go to the inbox and select the Ref No with Returned status
- Edit to resubmit the course
EMPLOYER-SPONSORED TRAINING
TRAINING GRANT APPLICATION FOR EMPLOYER-SPONSORED TRAINEES
As some employer functions in SkillsConnect (SCN) have transited to the Enterprise Portal for Jobs & Skills (EPJS), please note that from 12 Oct 2020:
- Submit training grants* and claims in SCN for courses with course run start date before 1 Nov 2020
- Submit Absentee Payroll declaration** in EPJS upon receiving an email notification sent to the email address submitted by the TPs with the enrolment records
*Training grant applications for courses with course run start date before 1 Nov 2020 must be submitted in SCN by 30 Nov 2020.
**Absentee Payroll funding disbursements will be made via PayNow. Set up your Corporate PayNow in EPJS to receive disbursements.
Click here for more information on the new AP process in EPJS.
Click here for more information on setting up PayNow.
The following applies only for courses with course run start date before 1 Nov 2020:
When submitting a training grant application for your company, you will need to provide the following:
- Training organisation name
- Course title and course code
- Course start and end dates
- Course duration - number of hours
- Course fee components
- Trainee details
- Name
- NRIC
- Citizenship
- Date of birth
- Educational qualifications
- Fixed monthly salary includes basic and fixed allowances including CPF contribution but excluding overtime payment
- Hours worked per week (excluding overtime hours)
For courses with course run start date on or after 1 Nov 2020, you will only need to submit an Absentee Payroll declaration in the Enterprise Portal for Jobs & Skills (EPJS) upon receiving an email notification sent to the email address submitted by the TPs with the enrolment records.
From 12 Oct 2020, if you have an existing Organisation profile and approved course(s) in SCN, you may continue to submit training grants in SCN up till 30 Nov 2020 for courses with course run start date before 1 Nov 2020.
For courses with course run start date on or after 1 Nov 2020, transact in TPGateway using the new process.
For more information, please refer to the Co-Existence FAQs.
The following applies only for courses with course run start date before 1 Nov 2020.
Under Course Duration Components, you need to include information such as:
- classroom training hours
- assessment hours
- exempted hours
Under Course Fee Components, you need to include information such as:
- course fee for each trainee
- assessment fee for WSQ course
- discounts given
These fields must match the training hours conducted and actual course fees charged by the training organisation.
The company profile and training organisation profiles can edit these fields to show the duration and course fee for full fee courses and nett fee courses.
For courses with course run start date on or after 1 Nov 2020, transact in Training Partners Gateway using the new process from 12 Oct 2020.
Refer to the Co-Existence FAQs for more information.
The following applies only for courses with course run start date before 1 Nov 2020.
You can enter your employees’ details individually if you have a small number of employees (not more than 5) or upload their details in CSV format if you have a large number of employees in the application.
For each employee, you must enter:
1. NRIC/UIN | 6. Educational qualifications |
2. Salutation and Name of employee | 7. Designation |
3. Citizenship | 8. Fixed monthly salary |
4. Date of birth (DOB) | 9. Hours worked per week. |
5. Gender | |
You can find a guide to entering employee details individually here.
Note 1:
Uploading employee details in CSV format
The system cannot process your data if the details were copied and duplicated into the macro-enabled excel template. Instead, select from the individual drop-down list of the Trainee Details Template. You can find a guide to uploading employee (trainee) details using CSV here.
Note 2:
Fixed monthly Salary includes basic and fixed allowances, including CPF contribution but excluding overtime payment.
Note 3:
Hours worked each week refers to weekly working hours, excluding overtime hours. If the weekly working hours are less than 32 hours, you will see a message asking you to confirm the working hours. You can submit the application, once you have confirmed the hours.
For courses with course run start date on or after 1 Nov 2020, your employee’s enrolment, assessment and attendance records will be submitted by your TP in the new Training Partners Gateway from 12 Oct 2020.
Refer to the Co-Existence FAQs for more information.
The following applies only for courses with course run start date before 1 Nov 2020.
The default value of 44 hours is based on a standard work week.
You can edit the weekly working hours to match the working hours on the employee’s employment contract.
For courses with course run start date on or after 1 Nov 2020, your employee’s enrolment, assessment and attendance records will be submitted by your TP in the new Training Partners Gateway from 12 Oct 2020.
Refer to the Co-Existence FAQs for more information.
The following applies only for courses with course run start date before 1 Nov 2020. For courses with course run start date on or after 1 Nov 2020, your employee’s enrolment, assessment and attendance records will be submitted by your TP in the new Training Partners Gateway from 12 Oct 2020.
Refer to the Co-Existence FAQs for more information.
You can use the annual trade income indicated in the latest income tax notice of assessment and divide this by 12 months.
The following applies only for courses with course run start date before 1 Nov 2020. For courses with course run start date on or after 1 Nov 2020, your employee’s enrolment, assessment and attendance records will be submitted by your TP in the new Training Partners Gateway from 12 Oct 2020.
Refer to the Co-Existence FAQs for more information.
You do not need to upload supporting documents when making a training grant application. We will contact you if we need more information.
You can find a guide to uploading supporting documents here
The new Workfare Skills Support (WSS) scheme replaces the Workfare Training Support (WTS) with effect from 1 Jul 2020. Under the new WSS scheme, training grant application is no longer required. You can find more information on WSS here.
With the phasing out of the Workfare Training Support (WTS) scheme, training grant applications for WTS will no longer be accepted after 31 July 2020.
As such, the following information is only valid for ongoing WTS claims.
From 1 January 2017 onwards, the SkillsConnect system automatically checks a database of eligible WTS recipients and assigns the WTS funding rate.
Trainees can receive WTS funding if they are Singaporeans aged 35 years or more, earning up to $2,000 each month. If a trainee is eligible for the WTS scheme, select the checkbox beside the trainee’s name on the application page. You then need to upload supporting documents.
WTS funding is not available for persons with disabilities (PWDs) aged 13 to 34 years.
If a trainee is not eligible for the WTS scheme, the SkillsConnect system will assign the funding rate based on the trainee and company information provided.
You can find user guides on application and claim procedures here
The new Workfare Skills Support (WSS) scheme replaces the Workfare Training Support (WTS) with effect from 1 Jul 2020. Under the new WSS scheme, training grant application is no longer required. You can find more information on WSS here.
With the phasing out of the Workfare Training Support (WTS) scheme, training grant applications for WTS will no longer be accepted after 31 July 2020.
As such, the following information is only valid for ongoing WTS claims.
PWDs aged 13 to 34 who qualify for the Workfare Training Support (WTS) scheme will receive a WTS notification letter. If your employee has received a WTS notification letter, they qualify for the WTS funding rate.
PWDs aged 13 to 34 who do not receive a WTS notification letter do not qualify for the WTS funding rate.
We will check for WTS eligibility before we process the submission.
You can edit your company’s training grant application to amend WTS eligibility.
The new Workfare Skills Support (WSS) scheme replaces the Workfare Training Support (WTS) with effect from 1 Jul 2020. Under the new WSS scheme, training grant application is no longer required. You can find more information on WSS here.
With the phasing out of the Workfare Training Support (WTS) scheme, training grant applications for WTS will no longer be accepted after 31 July 2020.
As such, the following information is only valid for ongoing WTS claims.
You will see this error message when the employee (trainee) information provided does not match the WTS eligibility criteria. You need to review the employee information.
If you made a mistake and declared that an employee was eligible for the WTS scheme, you should un-select this checkbox.
The following applies only for courses with course run start date before 1 Nov 2020.
First, you need to log in to SkillsConnect and select your company profile to update the ownership, annual sales turnover and employment size (at both company and group levels).
After you have updated your company profile and the necessary fields to indicate SME status, new training grant applications will be approved at SME funding rates. The courses with the SME funding rate must start after the date of the company profile edit.
If you have already submitted training grant applications and the courses start after the date that you edited the company profile, SSG will adjust the funding rate for training grant applications to the SME funding rate.
Training grant applications, with course start-dates before the date that you edited the company profile, will receive the non-SME funding rate.
For courses with course run start date on or after 1 Nov 2020, your employee’s enrolment, assessment and attendance records will be submitted by your TP in the new Training Partners Gateway from 12 Oct 2020.
Refer to the Co-Existence FAQs for more information.
The following applies only for courses with course run start date before 1 Nov 2020.
If your company’s profile edit to a SME is approved before the training grant application is approved, the training grant application will be approved at the SME funding rate.
For courses with course run start date on or after 1 Nov 2020, your employee’s enrolment, assessment and attendance records will be submitted by your TP in the new Training Partners Gateway from 12 Oct 2020.
Refer to the Co-Existence FAQs for more information.
The following applies only for courses with course run start date before 1 Nov 2020.
All training grant applications for your employees must be submitted in the period 30 days before the course start date and 30 days after course start date.
You can calculate the deadline for your training grant applications here.
For courses with course run start date on or after 1 Nov 2020, your employee’s enrolment, assessment and attendance records will be submitted by your TP in the new Training Partners Gateway from 12 Oct 2020.
Refer to the Co-Existence FAQs for more information.
You are required to submit an Enhanced Registration Framework (ERF) application and pay ERF registration fee of $535 (excluding GST) via GoBusiness Licensing portal.
The outcome of your application will be made known to you via email. More information on the application can be found here.
The following applies only for courses with course run start date before 1 Nov 2020.
You can log in to SkillsConnect and select your company’s profile to edit an approved training grant application. You can refer to the guide on editing an approved training grant application here.
For courses with a course run start date on or after 1 Nov 2020, please transact in TPGateway.
Refer to the Co-Existence FAQs for more information.
The following applies only for courses with course run start date before 1 Nov 2020.
- If the only employee in the application cannot attend the course, you will need to write to SSG to withdraw the application. You need to include:
- training grant application reference number
- training organisation
- course title and course code
- course start and end dates
- reasons for withdrawing
- If the employee is unable to complete the course and needs to defer:
- The employee must inform the training organisation about deferring. Your company must log in to SkillsConnect to edit the course end date on the training grant application.
You can find a guide to editing an approved training grant application here.
- If one of two employees in the application cannot attend the course:
- You will need to edit the approved training grant application to remove the employee who is not attending the course.
You can find a guide to editing an approved training grant application here
For courses with course run start date on or after 1 Nov 2020, your employee’s enrolment, attendance and assessment records will be submitted by your TP in the new Training Partners Gateway portal, please liaise with your TP on these matters.
Please note that funding disbursements will be made via PayNow from 12 Oct 2020.
Refer to the Co-Existence FAQs for more information.
For courses with course run start date before 1 Nov 2020, you will need to write to SSG to request for the withdrawal providing the following information:
- Training grant application reference number
- Name of the company
- Training organisation
- Course title and course code
- Course start and end dates
- Reasons for withdrawing.
For courses with course run start date on or after 1 Nov 2020, your employee’s enrolment, attendance and assessment records will be submitted by your TP in the new Training Partners Gateway portal, please liaise with your TP on these matters.
Refer to the Co-Existence FAQs for more information.
CLAIM SUBMISSION FOR EMPLOYER-SPONSORED TRAINEES
The following applies only for courses with course run start date before 1 Nov 2020:
Your company/ training organisation can only submit a claim for your employees/ trainees when:
- The company has paid the training organisation all training expenses.
For full fee courses, the company must have paid the full course fee to the training organisation. For nett fee courses, the company must have paid the unsubsidised part of the course fee to the training organisation
- Your employees/ trainees must be Singapore Citizens or Permanent Residents and employed by the company, according to the Employment Act - except for sole proprietors, partners, working directors, members of co-operatives or commission-based agents
- Your employees/ trainees must have attended at least 75% of the course.
- Your employees/ trainees must have passed the examinations or assessments where applicable.
The CEO or Management Representative of your company/ training organisation can create and submit a claim.
You can find funding Terms and Conditions here and SkillsConnect Terms and Conditions here.
For courses with course run start date on or after 1 Nov 2020, Enterprises will log into Enterprise Portal for Jobs and Skills (EPJS) to declare necessary information for Absentee Payroll funding. For TPs, please transact in TPGateway.
Refer to the Co-Existence FAQs for more information.
The following applies only for courses with course run start date before 1 Nov 2020:
The CEO or Management Representative of your company/ training organisation can create and submit a claim.
For courses with course run start date on or after 1 Nov 2020, please transact on TPGateway using the new process.
Refer to the Co-Existence FAQs for more information.
The following applies only for courses with course run start date before 1 Nov 2020:
Your company/ training organisation will need to ensure that the corresponding training grant application must be approved before you can create a claim. You can find a guide to checking the status of your training grant application here
To create a claim:
- log in to SkillsConnect
- go to the Adhoc Claim Menu
- select Create Claim
For full fee courses, the company will submit the claim. You can find a guide to submitting a full fee claim here.
For nett fee courses, the training organisation will submit the claim. You can find a guide to submitting a nett fee claim here
For courses with course run start date on or after 1 Nov 2020, Enterprises will log into Enterprise Portal for Jobs and Skills (EPJS) to declare necessary information for Absentee Payroll funding. For TPs, please transact in TPGateway.
Refer to the Co-Existence FAQs for more information.
The following applies only for courses with course run start date before 1 Nov 2020:
Your company/ training organisation will need the following information to create a claim for an approved training grant application:
- Course duration components
(Edit the duration if the actual hours are different. For non-WSQ course, do not include the assessment, test, exam duration)
- Course fee components
(Edit the fee if the actual cost charged is different.)
- Number of training hours attended by each employee/ trainee
- Whether employee/ trainee attended required examinations/assessments (if applicable)
- Employee/ Trainee examination or assessment results (if applicable)
- Whether training was conducted during or after working hours for each employee/ trainee
- Details of payment by company
(Course fee paid by the applicant company to a training organisation by cheque or interbank GIRO*. For payment details, enter the total amount paid).
For courses with course run start date on or after 1 Nov 2020, Enterprises will log into Enterprise Portal for Jobs and Skills (EPJS) to declare necessary information for Absentee Payroll funding. TPs will need to transact in TPGateway using the new process.
*Please note that PayNow will be the mode of disbursement in TPGateway from 12 Oct 2020.
Refer to the Co-Existence FAQs for more information.
The following applies only for courses with course run start date before 1 Nov 2020:
Your company/ training organisation will need to submit attendance records and tax invoices or receipts relevant to the course or courses. You can find a guide to uploading supporting documents here
For courses with course run start date on or after 1 Nov 2020, Enterprises will log into Enterprise Portal for Jobs and Skills (EPJS) to declare necessary information for Absentee Payroll funding. For TPs, please access TPGateway for more information.
Refer to the Co-Existence FAQs for more information.
The following applies only for courses with course run start date before 1 Nov 2020:
Your company/ training organisation can submit a claim for an approved training grant application up to 120 days after a course end date. You can calculate the deadline for your claim here
For courses with course run start date on or after 1 Nov 2020, Enterprises will log into Enterprise Portal for Jobs and Skills (EPJS) to declare necessary information for Absentee Payroll funding. For TPs, please go to TPGateway for more information.
Refer to the Co-Existence FAQs for more information.
The following applies only for courses with course run start date before 1 Nov 2020:
Please click here for a guide to check the status of your company’s/ training organisation’s claim
For courses with course run start date on or after 1 Nov 2020, Enterprises will log into Enterprise Portal for Jobs and Skills (EPJS) to declare necessary information for Absentee Payroll funding. For TPs, please go to TPGateway for more information.
Refer to the Co-Existence FAQs for more information.
The following applies only for courses with course run start date before 1 Nov 2020:
If your company/ training organisation has submitted a claim with the wrong details, please contact SSG with the following information:
- Claim reference number
- Name of the company
- Name of the training organisation
- Course title and course code
- Course start and end dates
- Reason for the edit or withdrawal.
For courses with course run start date on or after 1 Nov 2020, Enterprises will log into Enterprise Portal for Jobs and Skills (EPJS) to declare necessary information for Absentee Payroll funding. For TPs, please transact on TPGateway using the new process.
Refer to the Co-Existence FAQs for more information.
SELF-SPONSORED TRAINING
TRAINING GRANT APPLICATION FOR SELF-SPONSORED INDIVIDUALS
Yes, your SSG-supported certifiable courses can be offered to self-sponsored individuals if they meet the course eligibility criteria and are offered under the nett fee payment mode.
The new Workfare Skills Support (WSS) scheme replaces the Workfare Training Support (WTS) with effect from 1 Jul 2020. Under the new WSS scheme, training grant application is no longer required. You can find more information on WSS here.
With the phasing out of the Workfare Training Support (WTS) scheme, training grant applications for WTS will no longer be accepted after 31 July 2020.
As such, the following information is only valid for ongoing WTS claims.
You will need to check the NRIC and record the individual’s citizenship and age.
If the individual qualifies for funding under the Workfare Training Support (WTS) scheme, you will also need to check and make a copy of any of the following:
- For all individuals, including persons with disabilities (PWDs) aged 13 to 34 years old
- For individuals aged 35 years and older only
- Workfare Income Supplement (WIS) notification letter
- Inland Revenue Authority of Singapore (IRAS) tax notification letter
- SingPost receipt for CPF income declaration (for tax-exempt sole-proprietors or self-employed only)
- Any of the following that can show that a trainee meets the income criteria (dated 3 months before the course start date):
- A full month’s payslip
- CPF statement showing employer’s contribution
- Employment letter
- Contract of Service or equivalent
The new Workfare Skills Support (WSS) scheme replaces the Workfare Training Support (WTS) with effect from 1 Jul 2020. Under the new WSS scheme, training grant application is no longer required. You can find more information on WSS here.
With the phasing out of the Workfare Training Support (WTS) scheme, training grant applications for WTS will no longer be accepted after 31 July 2020.
As such, the following information is only valid for ongoing WTS claims.
SSG-approved certifiable courses are open to self-sponsored Singapore Citizen, aged 21 years and above. Employment status does not affect eligibility. Claim eligibility criteria apply.
For self-sponsored individuals eligible for funding under the Workfare Training Support (WTS) scheme, the following original documents are required:
- NRIC
- WTS notification letter or any one of the following:
- Workfare Income Supplement (WIS) notification letter
- Inland Revenue Authority of Singapore (IRAS) tax notification letter
- SingPost receipt for CPF income declaration (for tax-exempted sole-proprietors or self-employed)
- Any one month's payslip or CPF statement showing employer's contribution, Employment Letter, Contract of Service or equivalent, dated within three months before the start of the course.
No, full fee payment courses are not available to self-sponsored individuals for funding.
The following applies only for courses with course run start date before 1 Nov 2020:
Training organisations will be required to collect the nett course fee and submit both the training grant application and claim for the self-sponsored individual in SkillsConnect in order to claim the course fee funding directly from SSG.
When submitting a training grant application for your training organisation, you will need to provide the following:
- Training organisation name
- Course title and course code
- Course start and end dates
- Course duration - number of hours
- Course fee components
- Trainee details
- Name
- NRIC
- Citizenship
- Date of birth
- Educational qualifications
- Fixed monthly salary includes basic and fixed allowances including CPF contribution but excluding overtime payment
- Hours worked per week (excluding overtime hours)
For guidance on the application and claim procedures for self-sponsored individuals, please click here to download the user guides
For courses with course run start date on or after 1 Nov 2020, please transact on TPGateway using the new process.
Refer to the Co-Existence FAQs for more information.
The following applies only for courses with course run start date before 1 Nov 2020. Additionally, as the new Workfare Skills Support (WSS) scheme replaces the Workfare Training Support (WTS) scheme effective 1 Jul 2020, training grant applications for WTS will no longer be accepted after 31 Jul 2020. You can find more information on WSS here.
With the phasing out of WTS, training grant applications for WTS will no longer be accepted after 31 Jul 2020.
As such, the following information is only valid for ongoing WTS claims.
From 1 January 2017, the application page on SkillsConnect has been enhanced. Different procedures apply depending on when the course started.
Courses that started before 1 January 2017
If the individual can provide a valid WTS notification letter, enter $1,900 in the salary field. SSG can also accept the following supporting documents:
- Workfare Income Supplement (WIS) notification letter
- Inland Revenue Authority of Singapore (IRAS) tax notification letter
- SingPost receipt for CPF income declaration (for tax-exempted sole-proprietors or self-employed)
- Any of the following to show you meet the income criteria (dated 3 months before the course start date):
- A full month’s payslip
- CPF statement showing employer’s contribution
- Employment letter
- Contract of Service or equivalent
If the individual does not have any of these WTS documents, enter $1,901 in the salary field.
Courses that started on or after 1 January 2017
For an individual with no income, enter $0 in the salary field. If the individual cannot provide the exact salary, you can enter an estimate.
For courses with course run start date on or after 1 Nov 2020, please transact in TPGateway using the new process.
Refer to the Co-Existence FAQs for more information.
The new Workfare Skills Support (WSS) scheme replaces the Workfare Training Support (WTS) with effect from 1 Jul 2020. Under the new WSS scheme, training grant application is no longer required. You can find more information on WSS here.
With the phasing out of WTS, training grant applications for WTS will no longer be accepted after 31 Jul 2020.
As such, the following information is only valid for ongoing WTS claims.
The following applies only for courses with course run start date before 1 Nov 2020:
From 1 January 2017 onwards, the SkillsConnect system automatically checks a database of eligible WTS recipients and assigns the WTS funding rate. The system will assign Workfare Training Support (WTS) funding rate automatically for individuals with a WTS letter. The system cannot automatically identify individuals who do not have a WTS letter.
Individuals 35 years and older may be eligible for the WTS scheme, based on other supporting documents, such as a Workfare Income Supplement (WIS) letter, payslip, IRAS notice of assessment, SingPost receipt, CPF statement showing employer's contribution, employment letter or contract of service.
For these individuals, you can select the checkbox beside the individual’s name on the application screen to declare their WTS eligibility. You also need to upload copies of the supporting documents.
For trainees who do not meet the WTS eligibility criteria, the SkillsConnect system will assign a funding rate based on the trainee information provided.
You can find a guide on the application and claim procedures for self-sponsored individuals here .
For courses with course run start date on or after 1 Nov 2020, please transact in TPGateway using the new process.
Refer to the Co-Existence FAQs for more information.
The new Workfare Skills Support (WSS) scheme replaces the Workfare Training Support (WTS) with effect from 1 Jul 2020. Under the new WSS scheme, training grant application is no longer required. You can find more information on WSS here.
With the phasing out of WTS, training grant applications for WTS will no longer be accepted after 31 Jul 2020.
As such, the following information is only valid for ongoing WTS claims.
PWDs aged 13 to 34 who qualify for the Workfare Training Support scheme will receive a WTS notification letter.
You, as the training provider, must check and keep a copy of the WTS notification letter. SSG does not accept any other documents as proof of WTS eligibility for PWDs aged 13 to 34.
The new Workfare Skills Support (WSS) scheme replaces the Workfare Training Support (WTS) with effect from 1 Jul 2020. Under the new WSS scheme, training grant application is no longer required. You can find more information on WSS here.
The following information is only valid for courses with a course run start date before 1 Nov 2020.
You can edit the training grant application to amend WTS eligibility for your self-sponsored trainee(s).
For courses with a course run start date on or after 1 Nov 2020, please transact in TPGateway.
Refer to the Co-Existence FAQs for more information.
The new Workfare Skills Support (WSS) scheme replaces the Workfare Training Support (WTS) with effect from 1 Jul 2020. Under the new WSS scheme, training grant application is no longer required. You can find more information on WSS here.
With the phasing out of WTS, training grant applications for WTS will no longer be accepted after 31 Jul 2020.
As such, the following information is only valid for ongoing WTS claims.
You will see this message when the trainee information provided does not match the WTS eligibility criteria.
You need to review the trainee information. If you made a mistake and declared that a trainee was eligible for the WTS scheme, you need to un-select this checkbox.
The following information is only valid for courses with a course run start date before 1 Nov 2020.
All training grant applications for self-sponsored individual(s) must be submitted in the period 30 days before the course start date and 30 days after course start date.
You can calculate the deadline for your training grant application here.
For courses with a course run start date on or after 1 Nov 2020, please transact in TPGateway.
Refer to the Co-Existence FAQs for more information.
The following information is only valid for courses with a course run start date before 1 Nov 2020.
Please click here for a guide to check the status of your training organisation’s training grant application
For courses with a course run start date on or after 1 Nov 2020, please transact in TPGateway.
Refer to the Co-Existence FAQs for more information.
The following information is only valid for courses with a course run start date before 1 Nov 2020.
You can log in to SkillsConnect and select your training organisation’s profile to edit an approved training grant application. You can refer to the guide on editing an approved training grant application here.
For courses with a course run start date on or after 1 Nov 2020, please transact in TPGateway.
Refer to the Co-Existence FAQs for more information.
The following information is only valid for courses with a course run start date before 1 Nov 2020.
You will need to write to SSG to request for the withdrawal providing the following information:
- Rejected training grant application reference number
- Name of the company
- Training organisation
- Course title and course code
- Course start and end dates
- Reasons for withdrawing.
For courses with a course run start date on or after 1 Nov 2020, please transact in TPGateway.
Refer to the Co-Existence FAQs for more information.
Training organisations will need to retain the following supporting documents for audits conducted by SSG:
- Record of individual’s age and citizenship
- Individual’s declaration of employment status and salary
- Tax Invoice with receipt issued
- Attendance records
- Examination results and certificates issued
- Supporting document for funding eligibility under the Workfare Training Support (WTS) Scheme, if applicable.
The following information is only valid for courses with a course run start date before 1 Nov 2020.
If a course is registered as a full qualification course in SkillsConnect, then training organisations can only claim the course fee funding from SSG when a trainee completes the full qualification.
However, if the course is registered as separate modules in SkillsConnect, course fee funding is given for each module the trainee has completed and passed.
For courses with a course run start date on or after 1 Nov 2020, please transact in TPGateway.
Refer to the Co-Existence FAQs for more information.
CLAIM SUBMISSION FOR SELF-SPONSORED INDIVIDUALS
The following information is only valid for courses with a course run start date before 1 Nov 2020.
If a trainee is a self-sponsored individual, training organisations will need to collect the nett course fee (unsubsidised portion of the total fees) from the trainee. You then submit the training grant application and the claim for the self-sponsored individual in SkillsConnect. You will receive the course fee funding directly from SSG.
Training organisations need to ensure that the corresponding training grant application must be approved before you can create a claim. You can find a guide to checking the status of your training grant application here
To create a claim:
- log in to SkillsConnect
- go to the Adhoc Claim Menu
- select Create Claim
You can find a guide on claim procedures for self-sponsored individuals here
For courses with a course run start date on or after 1 Nov 2020, please transact in TPGateway.
Refer to the Co-Existence FAQs for more information.
The following information is only valid for courses with a course run start date before 1 Nov 2020.
Training organisations will need the following information to create a claim for an approved training grant application:
- Course duration components
(Edit the duration if the actual hours are different. For non-WSQ course, do not include the assessment, test, exam duration)
- Course fee components
(Edit the fee if the actual cost charged is different.)
- Number of training hours attended by each trainee
- Whether trainee attended required examinations/assessments (if applicable)
- Trainee examination or assessment results (if applicable)
- Whether training was conducted during or after working hours for each trainee
- Details of payment by traineey
(Course fee paid by the trainee to a training organisation. For payment details, enter the total amount paid).
For courses with a course run start date on or after 1 Nov 2020, please transact in TPGateway.
Refer to the Co-Existence FAQs for more information.
The following information is only valid for courses with a course run start date before 1 Nov 2020.
Your training organisation will need to submit attendance records and tax invoices or receipts relevant to the course or courses. You can find a guide to uploading supporting documents here
For courses with a course run start date on or after 1 Nov 2020, please transact in TPGateway.
Refer to the Co-Existence FAQs for more information.
The following information is only valid for courses with a course run start date before 1 Nov 2020.
Your training organisation can submit a claim for an approved training grant application up to 120 days after a course end date. You can calculate the deadline for your claim here
For courses with a course run start date on or after 1 Nov 2020, please transact in TPGateway.
Refer to the Co-Existence FAQs for more information.
The following information is only valid for courses with a course run start date before 1 Nov 2020.
Please click here for a guide to check the status of your training organisation’s claim
For courses with a course run start date on or after 1 Nov 2020, please transact in TPGateway.
Refer to the Co-Existence FAQs for more information.
The following information is only valid for courses with a course run start date before 1 Nov 2020.
If your training organisation has submitted a claim with the wrong details, please contact SSG with the following information:
- Claim reference number
- Name of the company
- Name of the training organisation
- Course title and course code
- Course start and end dates
- Reason for the edit or withdrawal.
For courses with a course run start date on or after 1 Nov 2020, please transact in TPGateway.
Refer to the Co-Existence FAQs for more information.
No, you do not need to submit any claims for self-sponsored training as the training provider should only have collected the nett fee for the course, i.e., the unsubsidised portion of the course fees. The training organisation will submit a claim directly to SSG for course fee funding.
UPLOADING OF ASSESSMENT RESULTS
The following information is only valid for courses with a course run start date before 1 Nov 2020.
To upload WSQ Assessment results:
- Log in to SkillsConnect
- Select the WSQ approved training organisation profile
- Go to Organisation Menu
- Select Course Management
- Select Upload Assessment Result
You can find a guide to uploading WSQ Assessment results here
For courses with a course run start date on or after 1 Nov 2020, please transact in TPGateway.
Refer to the Co-Existence FAQs for more information.
MISCELLANEOUS QUESTIONS
SkillsConnect uses data encryption technology with a Secure Socket Layer (SSL) for secure internet transactions.
When uploading supporting documents in the SkillsConnect system, select the document type marked Confidential.
Confidential documents can only be viewed by SSG.
After uploading, all documents marked Confidential can only be viewed by SSG. This is because information uploaded may be sensitive and should not be viewed by everyone from a company who can log in.
You can select General Correspondence, a non-confidential document type, if you need to view the document after uploading it.
The SkillsConnect system is available daily, except on weekend when it is closed for system maintenance. The exact downtime period will be displayed on the portal.
Minimum Hardware: Processor - Pentium IV, Standard Memory - minimum 1GB RAM
Minimum Operating System Software: Windows Vista, Mac OS 10, SUSE Linux (Enable the script option under the IE options)
SkillsConnect supports the following browsers:
- Internet Explorer version 8
- Chrome version 35
- Firefox version 28
- Safari version 7 or higher.
SKILLSFUTURE CREDIT POLICIES AND PROCEDURES
Due to the system blackout to facilitate the transition from SkillsConnect (SCN) to Training Partners Gateway (TPGateway), please note that Organisation Registrations and Course Applications will not be allowed from 28 Sep 2020.
You can submit an organisation registration from 12 Oct 2020 on TPGateway.
Refer to the blackout FAQs for more information.
Only courses that are open to the public and are on a nett fee payment model will qualify for SkillsFuture Credit. If your courses are meant for corporate clients (and not for the public), training organisations may indicate "Yes" under the "Corporate runs only" field in the "Submission Info" page in the SkillsConnect system*. The courses will be removed from the SkillsFuture Credit course directory accordingly.
Please note that the use of SkillsFuture Credit is not allowed for employer-sponsored courses. If you are aware of any companies that do so, please inform SSG via the SSG Feedback Portal.
The eligibility for SkillsFuture Credit is assessed based on course criteria.
SkillsFuture Credit eligibility period is aligned to the respective public agency’s support or SSG’s funding period for the courses.
No, employers are not allowed to use individuals’ SkillsFuture Credit to pay (either in full or partial) for employer-sponsored courses. Please alert SSG through the SSG Feedback Portal if you are aware of such cases.
No, the SkillsFuture Credit can only be used to cover (i) course fees payable, (ii) assessment fees which are part of the course, (iii) certification fees which are part of the course and (iv) GST imposed on components supported for SkillsFuture Credit use. It cannot be used to offset charges imposed by training organisations due to course withdrawals or pay for administration fees charged by training organisations.
No, the SkillsFuture Credit can only be used to cover (i) course fees payable, (ii) assessment fees which are part of the course, (iii) certification fees which are part of the course and (iv) GST imposed on components supported for SkillsFuture Credit use.
Training organisations may request individuals to log in to their SkillsFuture Credit accounts to verify their credit balance.
Alternatively, training organisations may request the individuals to print out their account summary for verification. If the individual has sufficient credits to pay for the course fees, the provider will receive an email notification from SSG system administrator confirming the approved use of credits on the same day as the individual’s submission of claim to use SkillsFuture Credit.
Training organisations do not need to refund the SkillsFuture Credit to the individual as long as he has attended the course, regardless of whether he completes the course or fails any assessment.
Training organisations will receive email notifications on the following information:
- Approved applications on use of credit (daily email notifications)
- Cancelled applications on use of credit (as and when a claim is cancelled)
- Cancelled applications on use of credit (consolidated- daily email notification)
- Weekly statement on amount of disbursements made to training organisation for approved applications on use of credit (weekly emails)
The email notifications and weekly statement will be sent to the “Finance Officer” provided to SSG and will include information such as the course name, course ID, course start date, individual’s NRIC and name, amount of SkillsFuture Credit claimed.
Note: The weekly statement on amount of disbursements made will replace the monthly statement on amount of disbursements made from March 2016 onward.
For courses that are subsidised or supported by SSG, the disbursement will be made to the bank account as indicated in the SkillsConnect.
For courses supported by other public agencies, please provide your bank details to the respective public agencies.
The current policies and terms of SSG's funding support applies.
SkillsFuture Credit can only be claimed for nett fee courses 90 days after course start date, where the individual had made payments out of pocket. Please note that claims cannot be made on the same course with the same course start date.
Training organisations should keep a copy of the official registration confirmation or acknowledgement slips, receipts, invoices and certificates issued to the individuals. These supporting documents should be retained for 3 years after the course start date.
You may remind the individual to submit the claim as soon as possible.
Alternatively, you may choose not to enrol the individual as he has not paid for the course fee.
If you still have not received any email notification on the approved claim on the ACTUAL day (or first day) of course, you may want to ask the individual to pay the course fee in cash, and advise the individual to submit claim that instructs for payment to be made to his or her own bank account.
A claim cancellation can be done on or before the course start date via the SkillsFuture Credit Portal.
Should the individual need to cancel his claim after course start date, the individual will need to appeal to SSG and provide justification.
If each course is listed as separate items in the SkillsFuture Credit course directory, the individual should submit the claim on a per course item.
If the courses are packaged as a full qualification in the SkillsFuture Credit course directory, the individual should submit the claim as one course item.
If the individual did not attend the course at all, the full disbursed SkillsFuture Credit must be returned to the individual through SSG. If your policies indicate that partial refunds or penalties will apply, you can claw back the penalty fee or associated partial refunds from the individual separately.
However, if the individual attended part of the course/ withdrew in the midst of the course, the SkillsFuture Credit does not need to be refunded.
If the individual withdrew from the course before course commencement date, disbursed SkillsFuture Credit must be refunded back to SSG. If your policies indicate that partial refunds or penalties will apply, you can claw back the penalty fee or associated partial refunds from the individual separately.
If you offer replacement sessions, no action is required on the individual and the training organisation. However, you are advised to make a record on the individual’s invoice in the event that the application is flagged out for audit check.
You have to liaise with the individual to get him or her to pay the fee for the course attended and inform SSG of such individuals.
Yes, the individual is allowed to use his SkillsFuture Credit to pay for the course fee.
You should remind the individual to cancel his claim before the course start date when he submits his course cancellation request.
If the individual still forgets to cancel his claim before the course date and the amount is disbursed to you, please contact SSG via the SSG Feedback Portal to facilitate the refund process.
You can continue to impose cancellation/ penalty fee on the individual based on your in-house policies. However, you have to follow up with the individual on such payment. SkillsFuture Credit is not allowed to be used to pay for cancellation/ penalty fee.
Training organisations should not refund the SkillsFuture Credit in cash to the individual under any circumstances.
To initiate a refund of SkillsFuture Credit, please log in to SSG’s Feedback Portal and provide the following details:
- Name of Organisation
- UEN
- Claim ID/ Amount Refunded/ Cheque No
- Reason for Refund
For GIRO transfers, please indicate in your refund request your preference for GIRO transfer of refunds. Relevant details for GIRO transfer will be provided.
Please make your cheque payable to “SkillsFuture Singapore Agency - SkillsFuture” and indicate the feedback case ID and claim ID at the back of the cheque. Cheque can be mailed to or presented in person at 1 Paya Lebar Link, #08-08 Paya Lebar Quarter 2, Singapore 408533, Attn: SkillsFuture Credit Refund.
Reinstatement of refunded SkillsFuture Credit to individuals will be evaluated on a case by case basis.
No. SkillsFuture and SSG logo are trademarked. You are required to seek SSG’s approval for the use of SSG or/ and SkillsFuture logos in your marketing.
SkillsFuture and SSG logo are trademarked. You are required to seek SSG’s approval for the use of SSG or/ and SkillsFuture logos in your marketing.
Please advise individuals to approach any service touchpoints listed here.
You can download the SkillsFuture Credit collaterals at here.
You can contact:
- Hotline: (65) 6785 5785
The hotline operates from 8:30 am to 5:30 pm, Mondays to Fridays and 8:30am to 1:00pm on Saturdays. The hotline is closed on Sundays and public holidays.
- Feedback portal:
If you have queries on SkillsConnect, go to: https://portal.ssg-wsg.gov.sg/feedback
General Questions on SkillsConnect Transition
SkillsFuture Singapore (SSG) has developed a new Training Grant portal called TPGateway to replace the existing SCN system. TPGateway has gone live on 12 October 2020 and as part of the transition to the new system, there will be a period during which SCN will co-exist with TPGateway to support selected transactions.
Refer to Questions 3 and 4 for more detailed information on transactions that will be moving to TPGateway.
Starting from 12 October 2020, SCN will co-exist with Training Partners Gateway (TPGateway) to support selected transactions during the transition. During the systems’ coexistence period, certain transactions should be performed through different systems:
Transaction Type |
System |
• New Organisation Applications
• New Course Applications*
• Edits to Existing Organisation Profile
• Edits to Existing Courses*
|
• TPGateway |
• Training Grant Applications**
• Claims
• Trainee Qualifications
• Assessment Results
• Refunds |
• SCN, if course run start date is before 1 November 2020
• TPGateway, if course run start date is on or after 1 November 2020 |
Please note for Organisation and Course applications (including edits) submitted from 14 September to 27 September 2020, your submissions may not have been processed due to the expected surge in volume. Hence, you may be required to re-submit in Training Partners Gateway.
* All approved courses will be listed on MySkillsFuture Course Directory as per current process.
**For courses with a course run start date before 1 November 2020, you can continue to submit Training Grant Applications in SCN until 30 November 2020.
Refer to Questions 3 and 4 for more detailed information relating to each transaction.
Some transactions will need to be performed on SCN instead of the new TPGateway. Refer to the table below for more details.
Transaction Type |
System to be used from 12 Oct 2020 |
Organisation Applications (For WSQ and Non-WSQ Training Organisation Profiles) |
TPGateway |
Course Applications Including Edits and Renewals (For WSQ and Non-WSQ Training Organisations) |
TPGateway |
Training Grant Applications |
For courses with course run start date before 1 November 2020, submit applications in SCN until 30 November 2020.
For courses with course run start date on or after 1 November 2020, transact in TPGateway using the new process from 12 October 2020. |
Claims Submissions |
For courses with course run start date before 1 November 2020, continue to submit claims in SCN.
For courses with course run start date on or after 1 November 2020, transact in TPGateway from 12 October 2020. |
Trainee Qualifications Submission |
For courses with course run start date before 1 November 2020, continue to submit trainee qualifications in SCN.
For courses with course run start date on or after 1 November 2020, submit trainee qualifications in TPGateway from 12 October 2020. |
Trainee Assessment Results Submission |
For courses with course run start date before 1 November 2020, continue to submit trainee assessment results in SCN.
For courses with course run start date on or after 1 November 2020, submit trainee assessment results in TPGateway from 12 October 2020. |
Refund Requests |
Continue to submit refund requests in SCN for existing transactions captured in SCN. |
Transaction Type |
System to be used from 12 Oct 2020 |
Company Organisation Profile |
Organisation applications are no longer required. |
Training Grant Applications (i.e. Absentee Payroll (AP) Funding) |
For courses with course run start date before 1 November 2020, continue to submit training grant applications in SCN until 30 November 2020.
For courses with course run start date on or after 1 November 2020, your employee’s enrolment, attendance and assessment records will be submitted by your Training Provider in Training Partners Gateway from 12 October 2020. Thereafter, you will receive an email notification to log into Enterprise Portal for Jobs & Skills (EPJS) to declare necessary information for AP funding. |
Absentee Payroll (AP) Claim Submissions |
For courses with course run start date before 1 November 2020, Training Providers and Enterprises will continue to submit AP claims in SCN for Nett and Full fee courses.
For courses with course run start date on or after 1 November 2020, Enterprises will log into EPJS to declare necessary information for AP funding. |
You will not be affected by the transition from SCN to Training Partners Gateway (TPGateway).
Self-sponsored trainees do not need to perform any transactions within SCN and TPGateway. You should continue to submit your training allowance claim and employment documents at WSG’s Careers Connect or NTUC’s e2i centres.
If you are an employer-sponsored individual, you will not be required to submit any training allowance claim.
Training Providers (TPs) and Enterprises will still be able to log in to SCN to track the status of applications and claims submitted.
However, TPs and Enterprises will only be able to submit selected transactions* in SCN during the transition period starting from 12 October 2020.
*Refer to transition period for the respective transactions on Question 2.
SCN will continue to be available for Training Providers to submit claims and assessment results for approved training grants associated with courses with course run start date before 1 November 2020.
Questions on Transactions Impacted by SkillsConnect Transition
You will only be able to submit selected transactions* in SCN during the transition period starting from 12 October 2020.
*Refer to transition period for the respective transactions on Question 2.
Transactions which are still in progress in SCN as of 12 October 2020 will continue to be processed by SkillsFuture Singapore (SSG).
Approved Organisation and Course applications will progressively be reflected in Training Partners Gateway (TPGateway) by end of November 2020.
Other transactions related to Training Grants, Claims, Trainee Qualifications and Assessment Results will continue to be processed in SCN for courses with course run start date before 1 November 2020. Paid claims, qualifications and assessment results captured in SCN will progressively be updated on TPGateway.
Please DO NOT submit a repeated transaction in TPGateway unless you have been notified of an unsuccessful outcome.
Starting from 12 October 2020, you will be able to use either SCN or Training Partners Gateway to continue to perform transactions*.
*Refer to Questions 3 and 4 for information on where to perform transactions for Training Partners and Enterprise/Company during the transition period respectively.
Edits to existing transactions are only allowed in SCN for selected transactions during the transition period* starting from 12 October 2020.
Please note for course edits submitted from 14 September to 27 September 2020, your edits may not have been processed due to the expected surge in volume. As such, you may be required to re-submit your edits in Training Partners Gateway.
*Refer to transition period for the respective transactions on Question 2.
Yes. You can continue to track the status for transactions submitted in SCN during the transition period starting from 12 October 2020.
For courses with a course run start date before 1 November 2020, organisation and course applications should be submitted in SCN by 27 September 2020, 11.59pm. If you missed this deadline, you will need to submit any new applications (including edits) in Training Partners Gateway (TPGateway) instead.
Please note for organisation and course applications (including edits) submitted from 14 September to 27 September 2020, your submissions may not have been processed due to the expected surge in volume. Hence, you may be required to re-submit in TPGateway.
Enterprises that are sending employees to attend courses with a course run start date before 1 November 2020 and do not have an existing profile or failed to submit a company organisation application in SCN by 27 September 2020, 11.59pm will not be able to receive any training grants.
Questions on Systems to Perform Transactions during Transition
Starting from 12 October 2020, the following transactions may be performed in SCN for courses with course run start date before 1 November 2020:
- Training Grant Applications*
- Claims
- Trainee Qualifications
- Assessment Results
- Refunds
*You can continue to submit Training Grant Applications in SCN until 30 November 2020. Corresponding claims and assessment results for these training grants will also be managed in SCN.
Starting from 12 Oct 2020, Training Providers (TPs) will be able to access TPGateway to perform all Organisation and Course applications.
For transactions related to Training Grants, Claims, Trainee Qualifications and Assessment Results, TPs will need to use TPGateway if the transaction is for courses with course run start date on or after 1 November 2020.
Selected existing data in SCN will be progressively migrated over to Training Partners Gateway (TPGateway).
Transactions which are still in progress in SCN as of 12 October 2020 will continue to be processed by SkillsFuture Singapore (SSG). Approved transactions will progressively be reflected in TPGateway.
Please DO NOT submit a repeated transaction in TPGateway unless you have been notified of an unsuccessful outcome.
Submissions made from 14 September - 27 September 2020 in SCN will be processed on a best effort basis. In the event your application was not processed in time, you will be required to re-submit in Training Partners Gateway (TPGateway).
The Course Application fees paid via SCN will be refunded. Should you be keen to re-submit the Course Application in TPGateway, the relevant application fees will apply.
Starting from 12 October 2020, TPs will receive disbursements via Bank GIRO or PayNow Corporate, depending on the course run start date:
Course Run Start Date |
Disbursement Mode |
Before 1 November 2020 |
GIRO will remain as the disbursement mode for claims submitted in SkillsConnect for approved training grants associated with courses with course run start date before 1 November 2020. |
On or after 1 November 2020 |
PayNow will be the primary disbursement mode for training grants managed in Training Partners Gateway (TPGateway) associated with courses with course run start date on or after 1 November 2020. |
Please note that PayNow will be the default disbursement mode in TPGateway. To continue receiving disbursements when transacting in TPGateway, TPs will need to set up Corporate PayNow and input PayNow details under “Organisation Profile” in TPGateway after 12 October 2020. Disbursements will not proceed until PayNow details are updated in TPGateway.
For more information on PayNow, visit https://www.abs.org.sg/consumer-banking/pay-now or contact your local bank.
Starting from 12 October 2020, Enterprises/Companies will receive disbursements via Bank GIRO or PayNow Corporate, depending on the course run start date:
Course Run Start Date |
Disbursement Mode |
Before 1 November 2020 |
GIRO will remain as the disbursement mode for claims submitted in SkillsConnect for approved training grants associated with courses with course run start date before 1 November 2020. |
On or after 1 November 2020 |
PayNow will be the primary disbursement mode for AP funding managed in Enterprise Portal for Jobs & Skills (EPJS) associated with courses with course run start date on or after 1 November 2020. |
Please note that PayNow will be the default disbursement mode in EPJS. To continue receiving disbursements, Enterprises/Companies will need to set up Corporate PayNow and input PayNow details under “Update Profile” (by clicking on "profile" icon) in EPJS after 12 October 2020. Disbursements will not proceed until PayNow details are updated in EPJS.
For more information on PayNow, visit https://www.abs.org.sg/consumer-banking/pay-now or contact your local bank.
Questions about Training Partners Gateway
TPGateway is a new system managed by SkillsFuture Singapore. It will be a one-stop portal for Training Providers (TPs) in the future.
All TPs currently using MySkillsFuture, SkillsConnect and Funding Management System will eventually need to use TPGateway. The functions in these systems will be progressively migrated to TPGateway in phases over the next 2 years.
TPGateway is built for Training Providers (TPs) and will hold content that has been curated and consolidated specially for TPs.
Note: MySkillsFuture and Enterprise Portal for Jobs & Skills will be the dedicated portal moving forward for Individuals and Enterprises, respectively.
TPGateway, the new one-stop portal for Training Providers (TPs), has gone live on 12 October 2020.
Starting from 12 October 2020, existing services and data in MySkillsFuture, SkillsConnect (SCN) and Funding Management System (FMS) will be moving to TPGateway in phases over the next two years.
System |
What can TPs expect? |
MySkillsFuture |
• TP functions in MySkillsFuture will be fully migrated over to TPGateway from 12 October 2020. |
SCN |
• TP functions in SCN will be progressively migrated over to TPGateway from 12 October 2020.
• SCN will co-exist with TPGateway to support selected transactions during the transition period starting from 12 October 2020. |
FMS |
• FMS functionalities will be progressively migrated over to TPGateway within the next two years. |
No. From 12 October 2020, only Training Providers will be able to access functionalities and transact within TPGateway.
Enterprise Portal for Jobs & Skills (EPJS) will be the dedicated portal moving forward for Enterprises. Transactions performed in SkillsConnect will gradually transition to EPJS from 12 October 2020.
Enterprises have been informed directly on the changes that are associated with Absentee Payroll (AP) funding and Company Registration. Information on the new AP funding process for Enterprises can also be found on EPJS.
Up until 11 October 2020
There will be no changes to how PEIs perform transactions.
From 12 Oct 2020 onwards
PEI Dual Operators will be able to log into TPGateway to perform transactions previously done on SkillsConnect, including Organisation Registration and Course Applications.
TPGateway seeks to enhance the TPs’ experience with:
- One-stop portal with consolidated and curated content for TPs
- Streamlined processes for organisation registration, course funding and accreditation
- New dashboard for TPs with overview of transactions to keep track of transaction statuses
- Training Grant Calculator to effectively compute expected grants
- Faster approval processes and disbursements
Training Providers
Please refer to the Circulars disseminated by SkillsFuture Singapore on TPGateway.
Additionally, a comprehensive FAQ and user guides can be found at TPGateway from 12 October 2020.
Enterprises
Enterprises will not be using TPGateway. Starting from 12 October 2020, all Absentee Payroll (AP) funding related processes will be performed in either SkillsConnect or Enterprise Portal for Jobs & Skills (EPJS), depending on the course run start date.
Information on the new AP funding process for Enterprises can also be found on EPJS.