For courses with course run start date on or after 1 November 2020, please transact using TPGateway. Refer to the FAQs for more information.

• Introduction

  This e-Service allows your training organisation to claim training grant upon course completion.  You need to submit claims only for courses where you charge nett fee i.e. full fee minus SSG course fee funding.  For courses where you charge full fee, the claims will be submitted by the company.

  For more information on nett fee and full fee payment types, please click here.

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• What are the eligibility criteria?

  Please note that the following criteria must be fulfilled:

  1. Company must have paid for all necessary training expenses to the training organisation
  2. Trainee(s) must be Singapore Citizen(s) or Permanent Resident(s) of Singapore, and must be employed by companies in accordance to the Employment Act except for sole proprietors, partners, working directors, members of co-operatives or commission-based agents
  3. Trainee(s) must have achieved at least 75% attendance
  4. Trainee(s) must have sat for and passed the examinations/ assessments where applicable

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• What do I need for the claim?

  Before claiming, please ensure that you have records for the following:

  1. Course duration and fee components
  2. Number of training hours attended by the trainee
  3. Information on whether training was conducted during working hours
  4. Assessment/ examination result
  5. Details of payment by company

  When uploading supporting documents in the claim, please note that each file should not exceed 5MB and should be in PDF or Winzip format.

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• How long will it take me to complete the claim?

  It will take you approximately 5 minutes to complete the claim in SkillsConnect.  The peak periods for accessing SkillsConnect are 9am – 11am and 3pm – 5pm on weekdays.  For faster system response, we encourage you to login during the non-peak hours.

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• What is the submission deadline?

  Please note that your claim must be submitted no later than 120 days after course end date.
  
  Please click here to calculate the deadline for your claim.

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• How long will SSG take to process my claim?

  Please click here for SSG’s processing time.

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• I’m ready to claim training grant.  How do I proceed?

  Please click ‘Proceed’ below to begin your claim in SkillsConnect. You may click here for a guide on completing the steps in the claim.

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